Terms and Condition

Welcome to BLENZIX! These Terms and Conditions govern your use of our website, [your website URL], and the purchase of our products. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our services.

1. General Terms

By using BLENZIX, you confirm that you are at least 18 years old or have legal permission from a guardian.
We reserve the right to modify these Terms at any time, and any updates will be posted on this page. Your continued use of our website means you accept the changes.

2. Orders and Payments

Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time.

Pricing: Prices are listed in Tk and may change without notice. We strive for accuracy, but errors in pricing may occur.

Payment: We accept major credit cards, debit cards, and other secure payment methods. Orders are processed once payment is confirmed.
Order Cancellation: Once an order is placed, it cannot be canceled unless approved by our support team.

3. Shipping and Delivery

Processing Time: Orders are processed within 3 business days.
Delivery Time: Estimated delivery times vary depending on location and shipping method.

Shipping Charges: Any shipping fees will be displayed at checkout.
Lost or Delayed Shipments: We are not responsible for shipping delays caused by carriers or unforeseen circumstances.

4. Returns and Refunds

Eligibility: Returns are accepted within 7 days of delivery for unused, unworn, and undamaged products with original packaging.
Return Process: To initiate a return, contact our support team at info@blenzix.com.
Refunds: Approved refunds will be processed within 10 business days to the original payment method.
Exchanges: Exchanges are subject to availability and may require additional processing time.
Non-Returnable Items: Items such as final sale products, gift cards, and personalized items are non-returnable.

5. User Accounts

Account Creation: You may be required to create an account to access certain features.

Account Security: You are responsible for maintaining the confidentiality of your account credentials.

Termination: We reserve the right to suspend or terminate accounts for violating these Terms.

6. Intellectual Property

All content on BLENZIX, including text, images, logos, and designs, is our property and may not be used without permission.
Unauthorized use of our intellectual property may result in legal action.

7. Limitation of Liability

BLENZIX is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
We do not guarantee that our website will be error-free, secure, or uninterrupted.

8. Governing Law

These Terms are governed by the laws of Bangladesh. Any disputes will be resolved in the courts.

9. Contact Information

If you have any questions about these Terms, please contact us:

📧 Email: info@blenzix.com
📞 Call Us Now: +8801996034469
📍 Address: Bangladesh